How much does an ecommerce website cost in the UK?
There is no single figure, and the honest range is wide. A hosted platform you set up yourself has no build fee at all, just a subscription. A freelancer configuring a bought theme is roughly £800 to £2,500. A custom WooCommerce shop from me starts at £4,500 and most land between that and about £7,000. A small agency with a designer, a developer and someone managing it is usually £8,000 to £20,000. Above £30,000 you are buying headless builds and ERP integration, which I do not take on.
Why are the two quotes I have so far apart?
Almost always because they assumed different things about the parts nobody discusses in a design meeting. Who cleans up the product data. How many variants there really are. Whether postage is one flat rate or weight bands by zone with exceptions. Whether the shop has to talk to your accounts or your till. Ask both quotes those four questions in writing. The cheaper one usually gets dearer once it answers them, and occasionally the expensive one turns out to have scoped work you do not need.
Does the number of products change the price much?
Less than the state of the data does. Four hundred products in a tidy spreadsheet with one image each is an afternoon's import. Sixty products with no recorded weights, descriptions living in a printed catalogue and photographs on somebody's phone is a fortnight of work, and most of that is not development at all. If you can supply a clean export with weights, dimensions, prices and images, you will pay less, whoever you hire.
How much do card and payment fees cost?
More than most people expect, and they never stop. Stripe publishes 1.5 per cent plus 20p for UK domestic cards at the time of writing, and non-UK cards cost more with every provider I have used. A shop turning over £15,000 a month at £60 an order pays roughly £3,300 a year, so about £9,900 over three years, which is more than twice a £4,500 build. Rates move, so take the figures off your own statement rather than off my page.
Is Shopify cheaper than WooCommerce?
It is cheaper to start and not necessarily cheaper to run. Shopify charges a monthly subscription and adds a further percentage on every order if you use a payment provider other than its own, while its own rate falls as you move up the plans. WooCommerce has no licence fee, but you pay for hosting and for somebody to build it. Compare the two over three years including fees, not on the build price. I build on WooCommerce and I do not sell Shopify theme builds.
Can you connect the shop to my accounting or stock system?
Sometimes, and it is worth being careful about the word connect. A nightly one-way export of orders into accounting software is usually straightforward. Two-way stock sync between a till on a shop floor and a website, so that neither oversells, is not a shop feature: it is software, and I price it as a web app from £7,500 after paid discovery. If your system has no usable API, the honest answer may be that it cannot be done properly at all.
What does an ecommerce site cost to run each year?
Hosting a real shop properly is not the £5 plan, so budget £20 to £80 a month depending on traffic. Plugin and add-on licences are commonly a few hundred pounds a year, and every renewal date is somewhere the shop can quietly break. Then card fees, which on a busy shop are the largest line by a distance. A care plan with me is £65 to £295 a month, or nothing at all and £65 an hour when something needs doing.
Do you do the product photography?
No, and on a shop it is often the highest-value thing the money can buy. Good photography of your own products will do more for sales than any front-end work I could do with the same budget. I will say that before quoting, and I will introduce you to a photographer without adding a margin. The same goes for copywriting beyond structure and editing. I am a developer, and the honest version of that is saying which parts are not mine.